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Accurate Data Entry

We can provide timely, accurate and affordable data entry services.  For legible, verified documents, Data Exchange  is proud to offer an accuracy rate of 99.5%.  For non-verified projects, we guarantee an accuracy rate of 95%. Pricing is determined by job and reflects average keystrokes within the job, projected volume, desired turnaround and accuracy requirements.

Each shift supervisor and assistant supervisor monitors their staff to ensure the overall quality of the work produced.

Audio Transcription Services

One of our fastest growing services is the transcription of meeting minutes, seminars, commercials and infomercials, focus groups and recorded telephone calls or comments. Our experienced operators routinely key from a variety of media including audio tapes, CDs and audio files. Prices are determined by audio minute, type of media and turnaround.  We can key directly into the software of your choice.

Scanning and OCR/OMR Services

Save money with our Optical Character Recognition (OCR), Optical Mark Recognition (OMR) and data repair services. Using scanning equipment to capture data, instead of manually entering the information, enables us to offer a higher rate of accuracy and lower the overall cost to our customers. This service works best with large volumes of surveys that have been pre-approved or designed by our staff. Scanning (or imaging) is also valuable for archival purposes. Indexing the files and providing access to your images through an ftp site or website is available upon request. 

We offer a wide variety of clerical functions to our customers that have a need for them. Some of the services we provide are opening mail, sequencing, sorting documents and editing. For outgoing mail, we offer folding, collating and inserting services as well as affixing postage and sealing envelopes.

When keying needs to be done directly into a computer system or a specified website, we can accommodate these requests. Pricing is offered at an hourly rate for this service.  

Survey Analysis

We provide analysis of keyed or scanned survey data in a variety of ways; including, but not limited to, cross tab reports and graphs. We have several experienced employees who can create a custom coding structure based on respondent comments or, they can use an existing list to code verbatim comments.

Electronic Tax Reporting

As a federally certified vendor, we key forms 1098, 1099, 5498 and W-2 to provide the information in the required format to the federal and state governments.

Database/List Management

We can create databases, convert them or manipulate data from existing files. We can provide the ongoing maintenance necessary to keep your database current including adds, changes, deletes or any related statistical calculations..

Our three vehicles, driven and maintained by our own personnel average over 100,000 miles per year. Our daily itinerary includes routes within southeastern Wisconsin and northeastern Illinois with daily runs to Chicago. Part of our Milwaukee driver's route includes a stop at our local post office to pick up mail that has been sent to our customer PO Boxes. These boxes have been set up in advance for ongoing jobs. For our customers outside this range or in other states, we use the most convenient and economical mode of shipping

Printing is not one of our primary services but we do have the ability to print labels, checks and check registers. Customized letters, envelopes and bar codes are available upon request for small volume jobs.  Customized reporting is also available.

We have the ability to convert data from one type media to a different type of media. We can also manipulate data within an existing file or find useful patterns or trends.

  Security

All source documents and the resulting data are the sole property of the customer.  Data Exchange never sells any keyed or processed data to a third party. Confidentiality agreements must be signed by every employee and we are governed by the highest standards of conduct and ethics. A thirty day backup is retained strictly for the benefit of the customer and longer backups can be requested. All source documents are released according to the customer's specifications.

At our corporate site, the heads-down data entry network consists of 2 HP LH3 NetServers. Software and data are mirrored 4 times on 2 hot-swapable drives per server to eliminate downtime and data loss.

Upon arrival at our site, all customer source is assigned a unique eight digit batch number. This unique number allows us to regulate the job through all stages – batching, keying, processing, billing and maintaining backups.

For your convenience, document storage and shredding are available on request

If it can be done, we can do it!

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